Return Policy
Overview
Whimsical Desire does not accept returns or provide refunds for digital products.
Non-Eligible Reasons for Returns
- Change of Mind: We do not accept returns based on a change of mind
- Compatibility Issue: It is the customer's responsibility to ensure compatibility with their devices or systems before purchasing
Eligible Reasons for Returns
- Defect Product: If the digital product is not functioning as described or intended
- Incorrect Product: If you receive the wrong digital product
- Unauthorized Purchase: If there was an unauthorized purchase made using your account
Shipping Policy
Digital Products Only
Whimsical Desire exclusively offers digital products. This means that upon completing your purchase, you will receive access to your digital product(s) via download or email.
Instant Delivery
Our digital products are delivered instantly upon successful completion of the purchase. You will receive instructions on how to access and download your product(s) through the email address provided during checkout.
No Shipping Charges
Since we do not deal with physical shipments, there are no shipping charges associated with your purchase.
Download Instructions
If your digital product is downloadable, you will receive clear instructions on how to download and access it. These instructions will be included in the confirmation email sent to you after completing your purchase.
Customer Support
If you encounter any issues with accessing or downloading your digital product(s), please contact our customer support team by filling out the form on the "Contact" tab. We are here to assist you and ensure a smooth experience.
Refunds and Returns
Please refer to our Return Policy for information regarding refunds or returns of digital products.